Getting started with Gold Alerts

Let’s set up your first restock alert.

Choose how you want to buy, follow the steps, then check that your alert is saved. You can add more products and stores later.

Keep this guide open while you work: app links open in a new tab. Screenshots are from the app on September 24, 2026; their products, stock and settings are examples, not your current account.

Choose your starting point

Online stock and warehouse stock are separate. Follow both paths if you want both.

Online tutorial

Build your product watchlist

Open Online alerts ↗
  1. Choose delivery defaults

    In Delivery defaults, select Email, Text message, or both. Text delivery needs Premium and a phone number. These choices apply to alerts you add during this visit.

  2. Add the products you want

    Select Add products, or Browse products if your watchlist is empty. Search by product name, weight or item number. Select the bars or coins you want, then choose Add selected products.

  3. Wait for the save to finish

    Your products appear under Products you follow. A row marked Watching is active; Paused is not. Changes save automatically. If you see Change not saved, use Retry save before leaving.

  4. Check delivery on each row

    Each alert has its own email and text choices. To copy your defaults to existing active alerts, use Apply to all active alerts. Paused alerts stay unchanged.

Production product picker with a Kinebar search, one selected product and the Add selected products button
Select the exact product, then add your selection. Open full size ↗
Production online watchlist showing Watching status, Email and Text selections and Pause controls
After saving, check Watching and each row’s delivery switches. Open full size ↗

You’re done when: your chosen product says Watching, the save has finished, and its delivery choices are correct.

Did you arrive from a product’s trial button?

You may see a setup dialog with that product already selected instead of the watchlist catalog. Confirm the product, choose delivery and save the alert. Starting checkout or creating the account alone does not save it.

What if the product is already in stock?

Open Costco’s listing if you want to buy now. The alert watches for a future return to stock; it does not send immediately just because you added an available product. It stays active after later restocks.

What does New arrivals do?

New arrivals watches for newly discovered gold or silver listings. It does not automatically add those products to your restock watchlist. Add a new product separately if you want to follow its future restocks.

In-store tutorial

Choose warehouses you would visit

Open In-Store Alerts ↗
  1. Open the warehouse finder

    Select Add warehouses, or Find your warehouses on an empty watchlist. Enter your ZIP code and select Search. Results are nearest first; use Show more warehouses to see more.

  2. Select stores and delivery

    Check the warehouses you would visit. Under Build your watchlist, choose gold, silver or both, then Email or Text message. On a phone, use Review alerts to reach your selection.

  3. Add the selected warehouses

    Choose Add warehouses beneath your selection; the button includes the number you selected. Wait for the save to finish. Stores already in your watchlist are labeled so you do not add them twice.

  4. Check each warehouse card

    Under Your warehouses, look for Watching. Confirm Alert me about and Send via on each card. Later changes save automatically; resolve any save error before leaving.

Production Daytona warehouse alert card showing Watching, metal choices, delivery choices and the separate On your dashboard favorite
Watching confirms the alert is active. Metal and delivery choices belong to this card. Open full size ↗
See the warehouse search screen
Production warehouse finder with ZIP search, nearby store checkboxes and labels for warehouses already on the watchlist
Search your ZIP and check stores you want to add. Open full size ↗

You’re done when: each chosen warehouse has a saved alert with the correct metal and delivery channels. Starring a store adds it to your dashboard; it does not replace saving its alert.

For either alert type

Make sure messages can reach you

Open Settings ↗
  1. Check your account details

    Confirm your email address. For SMS, enter your phone number in the requested format, choose your Time Zone and save the account changes.

  2. Review quiet hours

    Read the description beside Quiet Hours to see which delivery channels it affects. Choose times that suit you and save notification changes. A held message may arrive after the stock has sold out.

  3. Check the actual alert

    Settings defaults seed new alerts; they do not rewrite existing alerts. Return to Online alerts or In-store alerts and check the channel choices on each saved alert.

Before you leave: check that the save succeeded. SMS needs an active Premium trial or subscription; email delivery still needs to be selected on the alert.

Production notification settings with Default Delivery Channels, Quiet Hours, start and end times and Save Changes
Default channels apply to new alerts. Quiet hours control when messages can reach you. Open full size ↗
After your first alert is saved

Use the dashboard to check in

Open dashboard →

Favorite warehouses

Star stores to keep them on your dashboard. Check the recorded stock and observation time before deciding to drive.

Online inventory

Compare product weight, availability, price and premium over spot. An in-stock observation can change before Costco checkout.

Alert management

Use Online alerts and In-Store Alerts to review delivery, pause watching or change selections. You do not need to leave the dashboard open for a saved alert to run.

Optional · Add these when you need them

Go beyond availability

You can skip this section and still receive standard restock alerts.

Personalize purchase costs and resale estimates

Open Purchase Profiles and enter the rewards and costs that apply to you: card rewards, membership rewards, tax and shipping. Review the saved profile before using its calculations.

A displayed resale margin depends on the dealer bid and your inputs. It is an estimate, not a locked sale or guaranteed return. Use Profit alerts only when you want a threshold-based signal in addition to availability.

Watch a metal’s spot price

Use Spot Price alerts to set a market-price target. This follows the metal price, not a Costco product’s availability. Review the alert’s status after it fires before relying on another notification.

Compare bids or record a purchase

Broker prices compares buying bids. Portfolio helps you record purchases and sales. Neither is required to start receiving restock alerts.

Troubleshooting

Something doesn’t look right?

Check the saved alert first, then your delivery settings.

Contact support →
I starred a warehouse. Why haven’t I received an alert?

A favorite puts the warehouse on your dashboard. Open In-store alerts and check that its card says Watching, has the metal you want selected, and has a delivery channel enabled. A favorite alone is not a saved restock alert.

I added a product but no message arrived. Is it working?

An online restock alert watches for a future return to stock. Adding an already available product does not trigger an immediate message. Check that the product is Watching, its changes are saved, and email or text delivery is selected.

Text message is unavailable. What should I check?

Check that your Premium trial or subscription is active and that a valid phone number is saved in Settings. Return to the alert screen and refresh it if necessary, then enable text delivery on the alert itself.

Why am I still getting email after changing delivery defaults?

Defaults apply to new alerts. Existing alerts retain their own channels. Change the saved alert’s delivery choices, or use Apply to all active alerts on the Online alerts page to copy its delivery defaults to active online alerts.

What if an online change won’t save?

Stay on the Online alerts page and look for the error message. Use Retry save after resolving the problem. Change not saved means the new choice is not confirmed; do not assume it is active. Discard change returns to the saved choice.

An alert arrived late or the product was sold out. What next?

Compare the alert time with when you opened it. Review quiet hours, daily delivery limits, spam folders and device notification settings. Stock can sell out during confirmation or delivery. Check that the alert remains active for another restock; no alert reserves inventory.

Your first-alert checklist

Correct product or store. Correct metal. Saved and active. Delivery checked.

You can come back here whenever you add another alert.

Open my dashboard →